Case Studies & Guides

Real results. Real impact. See how we help organizations solve what matters most. From success stories to step-by-step guidance, everything here is built to help you move forward with confidence.

Real Results in Action

Get a closer look at how companies are using Benekiva to streamline workflows, reduce costs, and improve experiences.

Wellabe Accelerates Pre-Need Claims with Automation and Straight-Through Processing

By implementing Benekiva’s platform, Wellabe achieved a 50% increase in productivity, enabled 65% auto-adjudication of funeral home claims, and significantly reduced administrative burden on claims teams.

A Leading U.S. Life Insurer Cuts Claims Payment Time by 50% with Digital Transformation

By enabling policyholders and internal teams to complete updates, such as beneficiary changes, through a guided, chat-based workflow with built-in eSignature, the organization dramatically improved efficiency and accuracy.

A Leading Insurer Eliminates 200,000+ Calls and Reduces NIGOs by 47% with Digital Servicing

By enabling policyholders and internal teams to complete updates, such as beneficiary changes, through a guided, chat-based workflow with built-in eSignature, the organization dramatically improved efficiency and accuracy.

Expert Guides & Resources

Explore best practices, frameworks, and expert insights to help you offer best-in-class claim experiences.

The 2026 Blueprint for Modern, Compassionate, and Connect Claims

Perspectives from 20+ industry experts on the future of claims, covering proactive outreach, AI, workforce trends, and transformation strategies.

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From Chaos to Clarity: A Guide to Correspondence Standardization

Learn how correspondence standardization can reduce template sprawl, improve compliance, and free your examiners to focus on what matters most.

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