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Industry Insights

Behind the Claims: Meet Tim Jordan, Enablement Manager

Tim Jordan shares how nearly two decades in claims shaped his passion for empathy, enablement, and simplifying the claims experience for everyone...

April 2, 2026

Modern Claims Payouts in 2026: Why the Last Mile of Insurance Matters More Than Ever

Explore how modern claims payouts are transforming insurance in 2026, from digital payments and real-time transparency to improved

March 19, 2026

Technology Doesn't Replace Empathy in Claims. It Makes Space for It.

Claims isn't a transaction. It's a life event. Discover how technology can remove friction and give claims professionals the...

March 19, 2026

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Case Studies

A Leading Insurer Eliminates 200,000+ Calls and Reduces NIGOs 47% With Digital Servicing

A Leading U.S. Life Insurer Cuts Claims Payment Time By 50% and Saves Millions in Interest Expenses

Wellabe Drives Efficiency and Automation in Pre-Need Claims with Benekiva

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Expert Guides & Resources

The 2026 Blueprint for Modern, Compassionate, and Connect Claims

Perspectives from 20+ industry experts on the future of claims, covering proactive outreach, AI, workforce trends, and transformation strategies.

From Chaos to Clarity: A Guide to Correspondence Standardization

Learn how correspondence standardization can reduce template sprawl, improve compliance, and free your examiners to focus on what matters most.

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Events & Webinars

Claimversation: Claims Mistakes Every Carrier Makes (And How to Fix Them)

April 21, 2026

Podcast: Beyond Human Limits - AI's Disruptive Role in Life & Health

October 10, 2024

Podcast: The Future of Insurance with Homesteaders Life and Benekiva

July 11, 2023

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